The process begins by understanding the family’s household, workload, care requirements, communication preferences and desired start period.
Nine-Stage Matching Process
Household-needs assessment
Employer eligibility review
Candidate search and shortlisting
Biodata explanation
Candidate interview
Suitability and expectation check
Candidate confirmation and written terms
Documentation and processing
Arrival preparation and early adjustment
How We Review Experience
For baby care: child age, main-caregiver role, feeding, bottles, diapers, bathing, sleep and night duties
For elderly care: mobility, wheelchair, bathing, toileting, transfers, feeding and night support
For household roles: property type, cleaning, laundry, cooking, grocery management, pets and cars
Candidate Interviews
Previous employer and household
Daily routine
Care responsibilities
Cooking
Difficult situations
Reason for leaving
Duties the candidate cannot perform
Salary and rest expectations
Candidate questions
Documentation and Processing
Employer documents
Candidate documents
Employment contract
Immigration submission
Source-country procedures
Medical and insurance
Visa
Travel and arrival
Post-arrival formalities
Arrival Preparation
Sleeping and food arrangements
Written job scope
Safety and emergency instructions
Baby or elderly-care routine
First-week training
Salary records
One main person for instructions
Current Working Payment Structure
| Payment stage | Amount | When due |
|---|---|---|
| First payment | RM4,500 | After candidate confirmation |
| Second payment | RM4,500 | After immigration approval |
| Final balance | RM5,999 | After the helper arrives |
Current working total: RM14,999
The final approved quotation and signed agreement remain controlling. Fees and external costs must be revalidated before publication and payment.
Current Working Cancellation Structure
| Cancellation stage | Current charge |
|---|---|
| Before candidate confirmation | Full refund |
| After candidate confirmation | RM4,000 |
| After immigration approval | RM6,000 |
| After ticket issuance | RM8,500 |
Trust and Reviewer Information
Prepared by: Ready Maid Management, Customer Support, Candidate Matching, Documentation & Website Team
Reviewed by: Agensi Pekerjaan Expert Sdn. Bhd.
Licence: Licence C · JTKSM 432
Licensed office: Kota Kemuning, Shah Alam
Last reviewed: 1 August 2026
Ready Maid Agency is operated by Agensi Pekerjaan Expert Sdn. Bhd.